RAKATU Privacy Policy
This privacy policy will explain how Rakatu uses the personal data we collect from you when you use our website.
Topics:
• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities
What data do we collect?
Our Company may collect the following data with your explicit consent:
• Personal identification information (Name, email address, phone number, etc.)
• Work identification information (Job Title, work email address, work phone number etc.)
How do we collect your data?
You directly provide Our Company with most of the data we collect. We collect data and process data only when you:
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.
• Download any of our company deliverables, including but not limited to: whitepapers, marketing promotional material, product information documents, service guides, data guides.
Our Company may also receive your data indirectly from the following sources, but always with your knowledge and explicit consent:
• Affiliate business partners and/ or distributors.
How will we use your data?
Our Company collects your data so that we can:
• Offer our expertise and guidance to help solve Cyber Security-related issues your company may be experiencing.
• Process your order and manage your account.
• Email or telephone you with special offers on other products and services we think you might like.
If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services.
• BeyondTrust, Distology
When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Rakatu undertakes to use all reasonable care and attention in relation to the secure storage of personal information held for the aforementioned purposes, and undertakes to take all reasonable security precautions to ensure that both physical and electronic copies of the information are safe and secure from criminal endeavours in terms of the stealing or other misuse of the data. In the aforementioned context, Rakatu will comply with all current and relevant legal requirements concerning the secure storage of personal data, and will be responsible for ensuring continued compliance to all ongoing and future relevant legal security recommendations concerning such data, for as long as the data is held by us.
Our Company will keep your business and/ or personal data for the minimum period stipulated by the jurisdiction in which we are operating. For clarity, in most geographies, this will be a minimum of 2 years and a maximum of 5 years. Once this time period has expired, we will delete your data with secure industry-standard data deletion software for all digitally held data, and with minimum industry-standard shredding hardware for all physically stored data.
Cross-border data transfers – In the event that Rakatu requires to transfer personal information held on our computer servers or in our physical documents to other countries for the purposes of storage there, we undertake to comply with all relevant laws and protocols concerning the safe transfer of said data, and all such laws and protocols as may be in force in the country receiving the data, and in all cases to continue to treat the data with the same care and attention with which it is accorded in the jurisdiction of origin.
Marketing
Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. We will never do this without your explicit consent.
If you have agreed to receive marketing, you may always opt out at a later date. If you believe that you have not agreed to receive marketing, but have anyway received it, please advise Rakatu at your earliest convenience, and we will immediately rectify this error.
You have the right at any time to stop Rakatu from contacting you for marketing purposes or giving your data to our Partners.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
Rakatu would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Rakatu for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Rakatu corrects any information you believe is inaccurate. You also have the right to request Rakatu to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Rakatu erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Rakatu restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Rakatu’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Rakatu transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us
At our email: info@rakatuconsultants.com
Call us at: +44 (0) 333 577 6662
Or write to us: 268 Bath Road, Slough, Berkshire, SL1 4DX, United Kingdom
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including:
• Keeping you signed in
• Understanding how you use our website
• Enabling or enhancing the functionality of certain features in our website which are designed to improve the user experience.
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Rakatu website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read the privacy policy of that website.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 15th February 2021.
How to contact us
If you have any questions about Rakatu’s privacy policy or the data we hold on you – or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
email us at: info@rakatuconsultants.com
Call us at: +44 (0) 333 577 6662
Or write to us: 268 Bath Road, Slough, Berkshire, SL1 4DX, United Kingdom
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Rakatu has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office (ICO):
ICO
icocasework@ico.org.uk
Telephone: 0303 123 1113
Textphone: 01625 545860
Monday to Friday, 9am to 4:30pm
Information Commissioner’s Office
Wycliffe House Water Lane
Wilmslow
Cheshire
SK9 5AF
